Understanding AI in tertiary education for professional services

This session introduces key AI terminology and concepts for professional services staff working in further and higher education. It explores generative AI and related developments, including AI assistants and agentic AI, and considers their capabilities and limitations. The session also introduces practical prompting and considers how to critically evaluate AI-generated outputs, recognising where human judgement and oversight remain essential.

Please note: Generally, this webinar is not recorded as we encourage live attendance to promote real-time interaction and open discussion. By not recording, we create a space where attendees can speak freely and have the opportunity to ask questions without concern that their comments will be shared afterwards. When the webinar is recorded it’s to ensure quality control to help us review the content, key information and to make sure it’s correctly communicated and understood. Nothing will be made public.

Who should attend

This session is aimed at professional services staff who want to build a foundational understanding of AI and develop awareness of its role in education.

The session is suitable for a wide audience from these sectors:

• Further education
• Higher education
• Independent education
• Multi-academy trusts

What we cover

• Key AI concepts, capabilities and limitations
• AI's role and impact in professional services
• Getting started with prompting
• Questioning and reviewing AI-generated outputs
• Human judgement and oversight

What to expect

• Explore what AI is, what it can do, and its capabilities and limitations. We will also examine AI's potential impacts
• Developing effective prompting techniques, including conversational prompts and specific prompt roles, to evaluate their effectiveness and determine preferences
• Consider how AI can support tasks while recognising the need for human judgement, evaluation, and oversight

Pricing and eligibility

• Jisc members: inclusive to membership
• Non member, not-for-profit: £52 + VAT

This webinar is free to anyone from a Jisc member organisation (UK further education colleges, specialist colleges or higher education institutions). You will therefore need to register with your institution's email address.

Non member, not-for-profit organisations, for example Multi Academy Trusts, schools and Independent HE, must register and pay to attend this session.